The easiest and quickest way to get in touch with us is to use our Live Help service. Simply click on the Live Help tab and we'll connect you to a member of our friendly team straight away. Our Live Help opening hours are:
Monday - Friday: 0900 - 2000
Saturday: 1000 - 1700
Sunday: 1100 - 1700
Common FAQ's
Need to return your shoes? Check out our fantastic 365 day Returns Policy.
Whatever's easier for you! We accept: - Visa- Mastercard- KBC/CBC Online- Belfius- iDeal- Giropay- SofortüberweisungYou can also pay by PayPal. Take your pick! If you’re lucky enough to have a schuh Gift Card, you can use this too!
As soon as your order is despatched you'll receive an email from us with tracking information. Can't find it? Check your 'junk' folder incase its hiding away. You can also check the progress of your parcel on our Track Order page.
Yes we do! Check out our student discount page for full info.
*Please note that promotional/student discount codes are not valid in conjunction with any other discount or offer.
See our delivery page for a full list of the countries we deliver to and shipping costs.
Looking for delivery to the UK, ROI or Germany? Visit our UK site, www.schuh.co.uk, our ROI site, www.schuh.ie or our German site, www.schuh.eu/de-de/.
Simply enter your code* in the promotional/student discount code box at the checkout to apply your discount.
*Please note that promotional/student discount codes are not valid in conjunction with sale or any other discount or offer.
